pasadena villa outpatient
Specialized Care for Active Military, Veterans, and First Responders in Norfolk, VA
- Compassionate, evidence-based treatment for those who serve. No out-of-pocket costs for eligible active duty service members. VA referrals accepted.
Programming for Active Military, Veterans, and First Responders
The Impact of Service on Mental Health
The physical and emotional demands of military service and emergency response can leave lasting effects. Veterans and first responders often face post-traumatic stress disorder (PTSD), depression, anxiety, and other mental health conditions. Our expert clinical team understands these challenges and provides a supportive environment to promote healing and resilience.
Proud to Partner with PsychArmor
Pasadena Villa Norfolk aligns with PsychArmor’s mission to support military-connected individuals through education and culturally informed care. We train our staff using PsychArmor resources to ensure best practices in military cultural competency, suicide prevention, and trauma-informed care.
Pasadena Villa Outpatient is proud to be Joint Commission Certified, highlighting our consistent approach to patient care and commitment to a culture of excellence.
What We Treat
- Anxiety Disorders
- Bipolar Disorder
- Depressive Disorders
- Personality Disorders
- Post-Traumatic Stress Disorder (PTSD)
- Attention-Deficit Hyperactivity Disorder (ADHD)
Our programs follow the VA/DOD Clinical Practice Guidelines (CPGs) for managing and treating mental health disorders, ensuring veterans and first responders receive the highest standard of care.
Meet Baby Bear, Our Canine Colleague
- Lower anxiety
- Improve mood
- Promote mindfulness
- Provide comfort and reduce loneliness
Clients can incorporate DBT mindfulness skills alongside time with Baby Bear — offering a unique blend of therapeutic benefit and joyful connection.
Paying for Care
Flexible Payment Options
We accept a variety of insurance plans and are proud to be a Community Care Network (CCN) Provider for the U.S. Department of Veterans Affairs.
- VACCN
- Sentara Health Plan (formerly OptimaHealth)
- Aetna
- Blue Cross Blue Shield
- Cigna
- Tricare
- Private Pay and More
Need help with insurance? Our admissions team will walk you through the verification process and answer any cost-related questions.
As a VA Community Care Network (VACCN) provider, Pasadena Villa Outpatient – Norfolk proudly supports veterans in accessing care using their VA benefits.
VA Referrals Required
Ask your local VA Medical Center to send a referral via Health Share Referral Manager (HSRM) or fax to 800.991.4709.No Out-of-Pocket Costs for Eligible Active Duty Service Members
We’ll help you understand what’s covered and coordinate benefits every step of the way.Insurance Accepted
We accept a wide range of plans including VACCN, Sentara Health Plan (formerly OptimaHealth), Tricare, Aetna, Cigna, and more.
Our Levels of Care
Pasadena Villa Outpatient in Franklin offers two comprehensive levels of care — a partial hospitalization program (PHP) and an intensive outpatient program (IOP).
Partial Hospitalization Program (PHP)
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Our PHP provides intensive treatment in a supportive, less restrictive setting than inpatient care. Clients attend a structured program during the day while returning home in the evenings, fostering a foundation for long-term recovery.
PHP is ideal for individuals experiencing symptoms such as withdrawal from activities, behavioral challenges, depression, anxiety, pervasive psychiatric disorders, or risk of harm to themselves or others.
Programming includes six hours of group therapy, five days a week, with family therapy scheduled as needed. The average length of stay is six to eight weeks.
Intensive Outpatient Program (IOP)
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Our IOP supports individuals facing heightened symptoms or challenges that traditional outpatient services have not resolved. This program provides additional treatment and support to promote meaningful progress and establish a strong foundation for transitioning to community-based care.
Programming includes three hours of group therapy at least three days per week, with the length of stay tailored to each client’s progress toward their treatment goals.
Virtual Evening IOP (V-IOP)
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Our V-IOP programming is perfect for individuals balancing work, school, daytime, or travel commitments.
Sessions are held Mondays, Wednesdays, and Thursdays from 5:00pm to 8:00pm EST.
Virtual therapy for mental health disorders has been proven as effective as in-person treatment when supported by a strong clinical team and the right program.
Optional Military, Veteran, and First Responder Breakout Sessions
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We offer dedicated breakout groups that address reintegration challenges, critical incident stress, trauma, and support for family systems. These sessions are designed to connect individuals with peers who understand their journey.
Our Facility
Why Choose Pasadena Villa Outpatient – Norfolk?
If you’re a veteran or first responder facing mental health challenges, seeking help is a courageous step. You’re not alone — our team provides expert care tailored to the unique experiences of high-stress professions, offering the understanding and support you deserve.
- Community Care Network Provider – Ensuring veterans can use their VA benefits for treatment
- Specialized Clinical Team – Experts in treating trauma and mental health conditions in first responders and veterans
- Flexible Payment Options – We accept in-network and out-of-network insurance, including VA benefits
- Support for Families – Family involvement is encouraged to enhance long-term recovery
“Every veteran and first responder who walks through our doors is met with respect, understanding, and the highest standard of care. We’re here to walk this path of healing with you.”
— D’Nita Spann, LPC, LSATP, Executive Director, Pasadena Villa Norfolk
Rooted in Service. Driven by Compassion.
D’Nita Spann
LPC, LSATP
Executive Director
Brent Burhite
DNP
Nurse Practitioner
Lindsey Kirkland
LPC
Therapist
Tiana Lowder
Office Coordinator
Help and healing start here.
Pasadena Villa Outpatient provides flexible, convenient, comprehensive treatment at numerous locations nationwide. Call us today or fill out our form to get started.
Your privacy is our priority. All communication is completely confidential.